Types of Data We Collect
Data About Users
To provide our services, we collect and process personal data from individual and business users, including:
- User Profile Information: Name, email address, phone number, mailing address, and login credentials.
- Business Information (if applicable): Company name, industry, and contact details.
- Account Activity and Transactions: Order history, payment details, claims filed, policy details, and customer service interactions.
- Technical Usage Data: IP address, device data, browser type, and activity logs on our website.
- Communications: Correspondence via email, online forms, or customer service channels.
Data About Visitors to Our Website and Digital Platforms
We collect data about how users interact with our website and digital assets, including:
- Website Activity: Pages visited, time spent on the site, search history, and cookies (as detailed below).
- Marketing Data: Contact details provided for promotional materials, event participation, or customer inquiries.
How We Use Your Data
We collect and use your personal data for the following purposes:
- To provide and manage our insurance services.
- To verify identity and facilitate account security.
- To communicate with customers, including policy updates and customer support.
- To process claims, payments, and transactions.
- To analyze usage trends and improve our services.
- To conduct marketing and advertising activities (where permitted by law).
- To comply with legal and regulatory requirements.
Data Sharing with Third Parties
We do not sell or share your personal data with third parties except in the following cases:
- Service Providers: We may share your information with service providers who assist in operating our business, such as payment processors, IT support, and marketing agencies.
- Legal Compliance: If required by law or a legal process, we may disclose personal data to authorities.
- Business Transactions: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity, subject to this privacy policy.
SMS-Specific Privacy Policy Requirement
- No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
- All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance user experience, analyze website traffic, and personalize content. You may manage your cookie preferences through your browser settings.
Data Security
We implement appropriate security measures to protect personal data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute data security.
User Rights
You have rights regarding your personal data, including:
- Accessing and reviewing the data we hold about you.
- Requesting corrections or updates to your data.
- Opting out of marketing communications.
- Requesting deletion of certain personal data, subject to legal obligations.
Changes to This Policy
We reserve the right to update this privacy policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.
Contact Us
For questions about this privacy policy or to exercise your rights, please contact us at:
Specialty Risk Insurance
10385 Blackberry Rd, Carthage, MO 64836
[Contact Email]
📞 (417) 359-5470